| • 5 or more years experience managing
IT service environments, internally and externally
• 3 or more years handling level 3 IT situations, including
a zero downtime environment
• Experience managing 3-5 staff members
• Extensive experience with various operating systems including:
Windows XP; NT 2000 and 2003; Citrix; Unix
• Experience with multiple domain environments
• Web server administration experience
• Experience in configuring firewalls, routers and switches
and configuring for virus protection
• Detailed operational knowledge of IP networks, Cisco routers
and switches, and Windows 2003 servers, Citrix servers, Exchange
servers, and DNS/DHCP
|