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Q® is an integrated enterprise class software solution that
allows an association, member-based organization, trade group, academy,
professional society or not-for-profit to manage their organization’s
data processing, Internet integration, communications and accounting
needs. Q-CRM is a full-featured browser-based database software
application that allows executives, managers, staff and volunteers
to access critical customer relationship information from anywhere
via the internet. From tracking memberships to conference registration
to subscription management to call center support, Q offers a flexible,
comprehensive and easy-to-use software solution.
In order to address the broad range of user needs and to optimize
productivity, Q-CRM was developed to provide a personalized user
experience tailored to the roles of individuals, groups and staff.
One of the unique aspects of the Q-CRM system is the Q User Interface
Builder (QUIB). The QUIB includes an editor that allows for user
definable home pages, menus and forms and views. The QUIB is used
to create a role-based system where users can create a custom work
environment and arrange pages in a format that suits their specific
individual and departmental needs. The Home Page Editor allows each
user to customize their home page based on their role in the association.
For example, the home page for an Executive Director may be comprised
of different elements than the home page for a Customer Service
Manager.
By using the Q Home Page Editor, a user can add or remove tabs,
columns, modules, change the module properties, and reposition columns
and modules on the screen. The Q Menu Editor allows users to create
easy access points to all aspects of the Q system. Each user can
define menus to meet their individual needs. The Q Screen Editor
provides users the ability to add, update and remove tabs, sections
and fields on Q forms. The Q View Editor provides users the ability
to modify, create, or remove views.
This highly variable member relationship management system is designed
to empower the user to optimize productivity.
To contact a Q® Solutions representative, call 888.288.4634
or send an email to sales@gomembers.com.
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