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Never again worry about a problem with your customized software, or wonder if someone will be available to answer your mission critical question in a timely manner. With a Preferred Support Agreement (PSA) at gomembers, we've got you covered!
As a participant in gomembers' Preferred Support Agreement, your organization will benefit from a broad array of services, called Preferred Rewards. This comprehensive support and maintenance plan ensures that our customers get the most from their software system investment. Please review the highlights of gomembers' PSA Preferred Rewards:
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Unlimited Help Desk Support by Phone, Email and Website |
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Software License Upgrades |
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Professional Services and Training
Preferred Rates |
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Users Groups and User List Serves |
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Assigned Project Manager and
Account Manager |
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Customer Service Portal (CSP) for current customers: |
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Support Call Tracking |
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Contact Information Updates |
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Knowledgebase |
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FAQs |
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Tips and Tricks |
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Receive Special Promotions and Exclusive Savings Opportunities |
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throughout the year |
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Receive one FREE session of on-line training |
To speak to gomembers about the benefits of a Preferred Support
Agreement, send an email to sales@gomembers.com
or call us toll-free at 888.288.4634.
| "I can't see not
having a Preferred Support Agreement; we use support often
and it is reassuring to know I don’t have to think what
this is costing me each time I call as the one fee for the
year provides me unlimited support. Also, with a small staff
it is especially beneficial to lean on a team of experts who
have skills beyond our staff."
Brian Lovellette, President of ASOM, Association Services
of Michigan
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